How can I submit a change or cancellation request for a booking?

There are two routes to submitting a ticket, to make a change or cancellation to a booking:

Submit your ticket by clicking "Submit a request" in the menu bar at the top of this page:

If you're logged into our new website, simply click the "My Booking" link in the top right of the site:

Search or click to view the booking which you wish to view:

Then click on the "Create your ticket here":

You'll then be presented with the form to enter your request: